What I'd Fix If I Could
If someone handed me one clean fix for this field, no budget constraints, no politics I know exactly where I'd start. Not the flashy part. The waiting.
Madhusudan Burman
HR Executive at NoBroker
If someone handed me one clean, guaranteed fix for this field — no budget constraints, no politics, no convincing anyone — I know exactly where I'd start. Not with the flashy part. Not with anything that would make a good headline.
I'd fix the waiting.
The waiting a candidate does after a good interview, checking their phone every hour, not knowing if silence means bad news or just a busy recruiter. The waiting a small business owner does, watching a critical role stay open for two months because nobody has the bandwidth to chase it properly. I've sat on both sides of that gap — the one causing the delay, stretched across fifty calls a day, and the one hearing candidates ask "koi update milega?" and having nothing honest to say back.
It's not glamorous. No one's writing a case study titled "we reduced awkward silence by 40%." But most of the damage in hiring isn't one big failure — it's small, repeated gaps. A message that doesn't go out. A decision that drags three extra days. A person who quietly stops checking their inbox.
I think about this most on the days I've come back to my room too tired to even eat properly, phone still buzzing with things I haven't gotten to. My roommate asks how the day went, and I usually just say "busy," because explaining the actual shape of it — fifty conversations, half of them repeating the same update I could've sent as one message — takes more energy than I have left by then.
There was one of those evenings, a tea break gone slightly longer than usual, where I said this out loud to a friend for the first time instead of just thinking it. Just the waiting. Just fix the waiting. He didn't have an answer either. Neither did I. But saying it out loud made it feel less like a passing complaint and more like something I actually meant.
If I ever get to fix one thing properly, I want it boring. I want it to be the fix nobody notices, because it simply stopped being a problem. That's the only kind of "good" I actually trust.